CLR Heating and Cooling
CLR Heating and Cooling ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our online contact form.
1. Information We Collect
We only collect personal information when you voluntarily submit it through the contact form on our website. The information we collect is limited to:
- Your full name
- Your email address
- Your phone number
- Your message or inquiry
We do not use cookies, tracking pixels, analytics tools, or any other technology to automatically collect data about your visit. We do not collect any information unless you choose to fill out and submit the contact form.
2. How We Use Your Information
We use the information you provide solely for the following purposes:
- To respond to your inquiry or service request
- To schedule appointments or provide quotes
- To communicate with you about your heating, cooling, or HVAC-related needs
- To send follow-up information (only if you have requested or agreed to it)
We will never sell, rent, trade, or share your personal information with third parties for marketing purposes.
3. How We Store and Protect Your Information
The information you submit through the contact form is stored securely in our email system and/or our internal customer management system. We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
We retain your information only as long as necessary to fulfill the purpose for which it was collected (typically until your service inquiry or project is completed) or as required by law. After that, we securely delete or anonymize the information.
4. Sharing Your Information
We only share your personal information in the following limited circumstances:
- With trusted employees or contractors who need the information to assist us in responding to your request (e.g., scheduling technicians)
- If required by law, regulation, or legal process
- To protect the rights, property, or safety of CLR Heating and Cooling, our customers, or others
We do not share your information with third-party marketing companies or advertisers.
5. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or delete your information
- Opt out of any future communications from us
To exercise these rights, please contact us using the information below.
6. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
CLR Heating and Cooling Email us here. Phone: (719) 250-5593
Thank you for trusting CLR Heating and Cooling with your HVAC needs.
